Automation, AI & Data

AI Chat & Text Follow-up

We set up AI chat and text follow-up that reply to every lead the moment they reach out: on your website chat, by text (SMS), and in Facebook Messenger and Instagram DMs, with WhatsApp as an option if your customers use it. A customer who messages after hours and doesn't hear back often goes to a competitor before your team logs on the next morning.

Client logos: Michelin, Chevrolet, Sulcamar and Real Pneus

200+ businesses have
already made the call.

Benefits

  • Instant replies, 24 hours a day, on website chat, text, Messenger, and Instagram
  • Automatic text follow-up for leads who haven't replied yet
  • Lead qualification before anyone reaches your sales team
  • A faster first response, one of the biggest factors in whether a lead converts
  • It doesn't replace your team. It hands them the people ready to talk

How it works

A clear process built for quality work and consistent results.

01

Mapping

We collect your most common questions and map how you handle customers today.

02

Flow setup

We build the conversations, the qualification questions, and the follow-up texts.

03

Integration

Connected to your website chat, text messaging, Messenger, Instagram, and CRM.

04

Ongoing refinement

We improve the flows based on real conversations.

What you get

AI chat on your website, Facebook Messenger, and Instagram DMs
Text (SMS) follow-up for leads who opted in
Automatic lead qualification
A dashboard of your conversations and results
A faster first response

This is the floor, not the ceiling. The actual scope is built around your business, and it's always focused on growth.

Frequently asked questions

Does an AI chatbot replace my receptionist or sales team?

No. AI chat and text follow-up reply instantly, answer common questions, and qualify leads, even after hours. Then they hand your team the people who are ready to talk, with the conversation history attached. Your staff spends less time on repetitive questions and more time on the conversations that actually turn into jobs and sales.

Which channels does AI chat work on?

Website chat, text (SMS), Facebook Messenger, and Instagram DMs are the main channels. WhatsApp is also an option if your customers use it. Everything connects to your CRM, so a conversation that starts on Instagram and continues by text stays in one record, and your team can see the full history before they reply.

Is it legal to text leads?

Yes, with consent. Texts only go to people who opted in, every message includes a way to opt out, and we help you register your business number for business texting, which US carriers require. Following these rules protects your business from complaints and keeps your messages from being filtered or blocked as spam.

Will the AI chatbot give customers wrong answers?

We reduce that risk by building the chatbot around your actual information: your services, service areas, hours, and the answers your team already gives. It's set up to hand off to a person when a question falls outside what it knows, like a custom quote or a complaint. We review real conversations and refine the flows so answers stay accurate.

How much does AI chat and text follow-up cost?

It depends on the channels you want covered, how many conversations you handle, how complex the qualification flows are, and which tools they connect to. Messaging platforms and texting providers usually charge their own usage fees, separate from our fee. Your free marketing audit maps how you handle leads today and ends with a recommendation and a quote.

Can I see what the chatbot handled on its own?

Yes. The dashboard shows your conversations, how many leads were qualified, and what the chatbot resolved before anything reached your team. You can read any conversation in full. That visibility helps you spot common questions, fix gaps in the flows, and see how much faster your leads are getting a first response.

Ready to get started with AI Chat & Text Follow-up?

Start with a free marketing audit. A strategist will review your info and show you where this service fits.

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